What You Need to Know About Our COVID-19 Procedures
Here's what you need to know about our in lobby procedures to keep you and our staff members safe:
When entering our lobby for bank transactions:
1) Masks are optional while inside our building. If wearing one, you may be asked by your banker to lower it temporarily, to allow our camera system to capture your identity.
2) Social distancing is encouraged while inside our facility.
3) Please use the provided hand sanitizer before your transaction.
4) If you are experiencing COVID-19 related symptoms, please do not enter our facility.
Our front line staff will be sanitizing counters, pens, etc. on a regular basis, and may wear a mask upon customer request.
When meeting with a lender or to open a new account:
Customer meetings, including with a lender or a new account opening will be conducted in our conference/office areas fitted with hospital-grade air sanitation measures. Please call for an appointment ahead of time.
(765) 478-3561 Cambridge City
(765) 935-5222 Richmond - Downtown
(765) 962-9539 Richmond - East Side
Lobby Hours
Monday - Friday: 9:00 a.m. - 5:00 p.m.
Saturday: 9:00 a.m. - 12:00 p.m.
Drive-Thru hours:
Monday - Friday: 9:00 a.m. - 5:00 p.m.
Friday: 9:00 a.m. - 6:00 p.m.
Saturday: 9:00 a.m. - 12:00 p.m.
